:root{--bg:#e6fbf4;--surface:#fff;--soft:#f4f7f6;--ink:#0e1f1b;--muted:#5d7a71;--line:#d6efe6;--brand:#04b494;--brand-600:#039a7e;--brand-700:#027a65;--brand-900:#06382f;--brand-tint:#dcf7ee;--brand-2:#04b494;--good:#04b494;--bad:#e5484d;--warn:#f2a516;--info:#2f80c9;--radius:20px;--radius-sm:12px;--shadow:0 6px 24px rgba(4,140,114,0.09);--shadow-lg:0 18px 50px rgba(6,56,47,0.22);--font:"Poppins","Segoe UI Variable Text","Segoe UI",system-ui,-apple-system,Roboto,sans-serif}*{box-sizing:border-box}body{font-family:var(--font);background:var(--bg);color:var(--ink);font-size:14px;line-height:1.45}body,h1{margin:0}h1{font-size:24px;font-weight:700;letter-spacing:-.01em}h2{font-size:16px;margin:0;font-weight:600}h3{font-size:12px;margin:20px 0 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rgba(4,180,148,.45)}.phone-fab:hover{background:var(--brand-600)}.phone-fab-live{background:var(--brand-700)}.phone-fab-ring{background:var(--bad);animation:phone-pulse 1s infinite}@keyframes phone-pulse{50%{transform:scale(1.07)}}.softphone{width:330px;max-height:calc(100vh - 36px);overflow-y:auto;background:#fff;border-radius:28px;box-shadow:var(--shadow-lg);padding:16px;display:flex;flex-direction:column;grid-gap:12px;gap:12px;outline:none;border:1px solid #e3f4ee}.phone-head{display:flex;align-items:center;grid-gap:8px;gap:8px}.phone-head strong{flex:1 1}.phone-dot{width:9px;height:9px;border-radius:50%;background:#b5c4be}.phone-dot.on{background:var(--brand)}.phone-demo{font-size:11px;font-weight:700;padding:2px 9px;border-radius:999px;background:#fdf0d2;color:#85600f}.phone-close{border:0;background:none;font-size:16px;cursor:pointer;color:var(--muted)}.phone-screen{background:linear-gradient(160deg,var(--brand-900),#0a5446);color:#fff;border-radius:20px;padding:16px;min-height:96px;display:flex;flex-direction:column;justify-content:center;grid-gap:4px;gap:4px;text-align:center}.phone-number-row{display:flex;align-items:center;grid-gap:6px;gap:6px}.phone-number{flex:1 1;min-width:0;background:transparent;border:0;color:#fff;font-size:24px;text-align:center;letter-spacing:.04em;padding:4px;box-shadow:none}.phone-number::placeholder{color:#7fb5a7;font-size:16px}.phone-number:focus{outline:none;box-shadow:none}.phone-back{border:0;background:none;color:#a8d9cb;font-size:20px;cursor:pointer}.phone-back:disabled{opacity:.3;cursor:default}.phone-remote{font-size:24px;letter-spacing:.04em}.phone-status{color:#a8d9cb;font-size:13px}.phone-flag,.phone-status-msg{color:#ffd479}.phone-flag{font-size:12px}.phone-dtmf{font-family:monospace;color:#8df0d2;font-size:14px}.keypad{display:grid;grid-template-columns:repeat(3,1fr);grid-gap:10px;gap:10px}.key{display:flex;flex-direction:column;align-items:center;justify-content:center;height:54px;border:0;border-radius:18px;background:var(--soft);cursor:pointer;font:inherit}.key:hover:not(:disabled){background:var(--brand-tint)}.key:active:not(:disabled){background:#bfeee0}.key:disabled{opacity:.4;cursor:default}.key-main{font-size:20px;font-weight:600;line-height:1}.key-sub{font-size:9px;color:var(--muted);letter-spacing:.12em;margin-top:2px}.phone-actions{display:flex;grid-gap:10px;gap:10px}.phone-btn{flex:1 1;display:flex;align-items:center;justify-content:center;grid-gap:8px;gap:8px;padding:14px;border:0;border-radius:999px;color:#fff;font:inherit;font-size:16px;font-weight:700;cursor:pointer}.phone-btn small{font-weight:500;font-size:11px;opacity:.85}.phone-answer{background:var(--brand)}.phone-reject{background:var(--bad)}.phone-reject .handset{transform:rotate(135deg)}.phone-btn:hover{filter:brightness(1.06)}.phone-controls{display:grid;grid-template-columns:repeat(3,1fr);grid-gap:8px;gap:8px}.ctl{display:flex;flex-direction:column;align-items:center;grid-gap:2px;gap:2px;padding:9px 4px;border:1px solid var(--line);border-radius:16px;background:#fff;cursor:pointer;font:inherit;font-size:12px;font-weight:600;color:var(--ink)}.ctl-icon{font-size:18px}.ctl-on{background:var(--brand-tint);border-color:var(--brand);color:var(--brand-700)}.phone-transfer{display:flex;grid-gap:6px;gap:6px}.phone-transfer input{flex:1 1;min-width:0}.phone-recent ul{list-style:none;margin:4px 0 0;padding:0;max-height:150px;overflow-y:auto}.phone-recent-head{display:flex;justify-content:space-between;align-items:center;font-size:12px;font-weight:700;color:var(--muted);text-transform:uppercase;letter-spacing:.06em}.link-btn{color:var(--brand-700);font:inherit;font-size:12px;text-transform:none;letter-spacing:0}.link-btn,.recent-row{border:0;background:none;cursor:pointer}.recent-row{width:100%;display:flex;align-items:center;grid-gap:8px;gap:8px;padding:7px 6px;border-bottom:1px solid #ebf5f1;font:inherit;text-align:left;border-radius:10px}.recent-row:hover{background:#f0fcf8}.recent-num{flex:1 1}.recent-icon{width:16px;text-align:center;font-weight:700}.recent-missed .recent-icon,.recent-missed .recent-num,.recent-rejected .recent-icon{color:var(--bad)}.recent-out .recent-icon{color:var(--brand-700)}.recent-in .recent-icon{color:var(--brand)}.phone-hint{margin:0;font-size:11px;color:var(--muted)}@media (max-width:480px){.softphone-root{right:8px;bottom:8px}.softphone{width:calc(100vw - 16px)}}.phone-line{display:flex;flex-direction:column;grid-gap:10px;gap:10px}.phone-head .link-btn{margin-right:4px}.two-col{display:grid;grid-template-columns:repeat(auto-fit,minmax(340px,1fr));grid-gap:18px;gap:18px}.two-col>.panel{margin-bottom:18px}.bars.wide li,.panel .bars li{grid-template-columns:110px 1fr 140px}tr.row-muted td{color:var(--muted)}.inline-check{flex-direction:row;align-items:center;grid-gap:6px;gap:6px;font-weight:500;color:var(--ink);font-size:13px}.phone-account{border:1px solid var(--line);border-radius:16px;padding:10px 14px 6px;display:flex;flex-direction:column;grid-gap:8px;gap:8px}.phone-account legend{font-size:12px;font-weight:600;color:var(--muted);padding:0 6px}.settings-form{display:flex;flex-direction:column;grid-gap:12px;gap:12px;max-width:460px}ol.steps{padding-left:20px;line-height:1.7}.content{padding-bottom:96px}.due-banner{display:flex;flex-wrap:wrap;align-items:center;grid-gap:10px;gap:10px;padding:12px 16px;margin-bottom:16px;border-radius:16px;border:1px solid #f5dba4;background:#fff7e6;color:#7a5a12}.due-banner .btn{margin-left:auto;text-decoration:none}tr.row-overdue td{background:#fff1f1}textarea{font:inherit;padding:9px 12px;border:1px solid #cfe6de;border-radius:var(--radius-sm);resize:vertical}